Heat Surge Customer Service Number

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Find Official Address of Heat Surge:

Corporate Address: Heat Surge LLC, 8000 Freedom Avenue, North Canton, Ohio 44720, United States

Send your email to Heat Surge at the above address or you can personally visit the place on the given address.

The Email Address to Send Email to Heat Surge:


Communicate with Heat Surge through the email address displayed above for any query, help, suggestion and feedback.

Call Heat Surge on the Helpline Number:

1-800-924-7964 (Call by Touch)

Pick up your phone and call Heat Surge on the specified contact number.

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Know More from their Website:


Open www.heatsurge.com website and get all required information from there.

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What is Heat Surge?

Heat Surge is a privately owned company that engaged in manufacturing and distribution and marketing of Roll-n-Glow electric fireplaces, electric fireplaces, and fireplace accessories, and electric fireplace heaters. The company is dedicated to provide high quality products to the customers across the United States and Canada.

Key Products and Services of Heat Surge

Heat Surge is a leading company that manufactures and distributes electric fireplaces and fireplace accessories in the United States. The products manufactured by the company are well tested for consumption of electricity and pioneered in use of Old World Amish craftsmanship with new technology.

Heat Surge Technology and Safety

The company uses Amish crafted mantel and patent pending Fireless Flame technology in all the products developed by the company and are approved by the UL seal for safety of an individual. The fireplaces developed by the company provides heating solutions as provided by the sun when sitting under the light and enjoy the heat.

Customer Support Number of Heat Surge:

The Heat Surge customer service phone number is 1-800-924-7964.

If any queries, complaints, questions, the customers can contact at the above number. The Heat Surge customer service representatives are available from Monday through Friday 8:30am to 7:00 pm EST, and closed on Saturday and Sunday.

Customer Service Support Email ID of Heat Surge:

custserv@heatsurge.com, is the Heat Surge customer service email id.

For any information, questions, product support, suggestions, and concerns, the customers send email at the above email id of Heat Surge.

Heat Surge Headquarters:

The head office address of Heat Surge is located at 8000 Freedom Avenue, North Canton, Ohio 44720, United States.

The Heat Surge corporate office is an administrative building and customer service department that manages all important operations such as orders, customer issues, complaints, etc.

Heat Surge Online Web Portal:

The official web page of Heat Surge is www.heatsurge.com

For all general information related to Heat Surge products and services, feedback, support, return policy and other, the customers can log on to the official of Heat Surge.

Heat Surge Social Page Links:

To know more information, customers reviews, latest products and services about Heat Surge, the customers can connect with Heat Surge through many social networking s including Facebook and Twitter. The social web page links of Heat Surge are listed below:

Heat Surge Facebook Page Link: www.facebook.com/heatsurge

Heat Surge Twitter Page Link: www.twitter.com/heatsurge

Contact Heat Surge

Heat Surge resides at Corporate Address: Heat Surge LLC, 8000 Freedom Avenue, North Canton, Ohio 44720, United States provides here all the necessory details like helpDesk helpline numbers i.e. 1-800-924-7964 by which customers can reach to Heat Surge easily. Here on this page you can get customer service toll free helpline number of Heat Surge. you can contact them by their email address custserv@heatsurge.com.
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Go to Heat Surge website that is www.heatsurge.com and get more information from there.

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Heat Surge Phone Number, Contact Address, Customer Service

Called two days now to check on status of shipping. No one picks up. I am told will receive e-mail about shipping never received. Can't find out info on phone or e-mail.

11/25/2016 10:47:42 AM

I called Friday at 3:30 pm, following the phone prompts, I waited for 1/2 hr. I hung up and decided to try again. After 20 more minutes on hold, I got no response. I decided to call again and try to order another fireplace. You get the same message about troubleshooting that you got when pushing number 7. I think your phone number 1-800-924-7964 may not be working properly. I was calling because someone forgot to put in five black flat head screws and three black round head screws on the left back of the fireplace. I checked it out, it works OK. Rather than return the unit to you for a replace, I thought you could send me the missing screws. The holes have already been drilled. Thank you, and please check out your phones. I also tried Monday morning and have received the same messages as on Friday. I have been on hold at that number since I started this e-mail. Can't image how many lost sales and how many discussed customers you have had. Again, thank you for your time. Hope to receive a response.

12/5/2016 7:44:01 AM

I can not get anyone to answer my e-mail or my phone calls. My Mini Glo B Efficiency Plus Fireplace is missing five black flat head screws and three rounded head screws from the left back side of the fireplace. I have requested the screws be sent to me instead of returning the fireplace. If you would rather I return the fireplace instead, please let me know. My phone number is (301) 898-5004.

12/8/2016 7:33:17 AM

Four days I have been trying to call HeatSurge Cust. Service about a service problem. No one has yet answered the phone to answer my question which is not available in their trouble shooting manuel. What's going on? Don't they respect their customers?.

12/13/2016 1:12:55 PM