Citycell Bangladesh Customer Care Number

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Find Official Address of Citycell Bangladesh:

Mohakhali, Pacific Centre (Ground Floor), 14, Mohakhali C/A, Dhaka-1212, Bangladesh

Send your email to Citycell Bangladesh at the above address or you can personally visit the place on the given address.

The Email Address to Send Email to Citycell Bangladesh:

Communicate with Citycell Bangladesh through the email address displayed above for any query, help, suggestion and feedback.

Call Citycell Bangladesh on the Helpline Number:

+880-2-8822186, +880-2-8825281 (Call by Touch)

Pick up your phone and call Citycell Bangladesh on the specified contact number.

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What is Citycell Bangladesh?

Citycell Bangladesh is officially known as Pacific Bangladesh Telecom Limited and it is based in capital city of Bangladesh called Dhaka. Citycell is a telecommunication company that is headquartered in Mohakhali of Dhaka.

Ownership of Citycell

Citycell is owned by Three limited companies, each owns specific share percentage: Pacific Motors Limited owns 31.43% of share, Far East Telecom Limited owns 23.57% and remaining 45% share is owned by Singtel Asia Pacific Investments Pte. Ltd.

Customer care center

The company operates seven customer care centers in the whole country out of which three are located in Dhaka and one center is located in Chittagong, Rajshahi, Khulna and Sylhet. Apart from this, Citycell also operates More Than five hundred customer care points spread across the country.

Operational hours of Dhaka customer care center starts from 8:00AM to 8:00PM for whole year including all government holidays. Remaining other customer care centers are open from 10:00AM to 7:00PM for 365 days.


Pacific Bangladesh Telecom Limited offers wide telecommunication related services such as voice, internet, Mobile banking services, corporate services, and value added services.


Citycell provides three types of products: handset, modem and routers. Handsets are provided by ZTE, Hisense, Alcatel, Samsung, Huawei and Motorola. Modems are provided by ZTE and Tainjian Company and Router are of Huawei Company.

Brief History

Citycell was founded in 1989 as Bangladesh Telecom Limited (BTL). In 1990 Hutchison Telecommunications Limited entered the market of Bangladesh and incorporated with BTL and formed Hutchison Bangladesh Telecom Limited (HBTL). In 1996, HBTL was changed to Pacific Bangladesh Telecom Limited (PBTL), when Pacific Motors bought 50% share of BTL. The brand's name was changed to "Citycell Digital".

Contact Citycell Bangladesh

Citycell Bangladesh resides at Mohakhali, Pacific Centre (Ground Floor), 14, Mohakhali C/A, Dhaka-1212, Bangladesh provides here all the necessory details like helpDesk helpline numbers i.e. +880-2-8822186, +880-2-8825281 by which customers can reach to Citycell Bangladesh easily. Here on this page you can get customer service toll free helpline number of Citycell Bangladesh. you can contact them by their email address
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Go to Citycell Bangladesh website that is and get more information from there.

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Citycell Bangladesh Phone Number, Contact Address, Customer Service

I can not operate my number it's not working my number is 01199862993 please contact us if possible.

6/16/2016 2:18:10 PM